Cancellation Policy

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period for music lessons is 14 days from the date of conclusion of the contract (booking). In the case of the conclusion of a purchase contract, the revocation period is 14 days on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us, the MyMusicSchool GmbH, Oderbergerstrasse 18; 10435 Berlin, (030) 88064889, info (at) mymusicschool.com by means of a clear statement (such as a letter or e-mail sent by post) about your decision to withdraw from this contract. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we offer to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery). For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

This version is translated from German. If there is discrepancy regarding the form of expression between the German version and its English translation, the German version prevails in the event of doubt.